Configurationtroubleshooting of SERVER HARDWARE.Installation of OS, SoftwaresCluster configuration, GROUP Policy mgmt.Knowledge of SAN, STORAGEBackup softwares.Escalating unresolved problems to the OEM / vendor for ensuring resolution. ...
Role amp; Responsibility ndash;bull; Analyze Customer Business Environment bull; Understanding of Microsoft operation framework for delivery. bull; Handling Implementation of Microsoft Unified Communication based products such as AD, Exchange, OCS, ...
Location:Mumbai JOB Description: Ensure competent quality execution of all regular purchasing duties and administrative works. Maintain complete updated purchasing records/data and pricing in the system. Execution and monitoring of all r ...
To efficiently and effectively manage all Credit Cards applications with an objective of production support , SLA adherence, process improvement, cost reduction, automation of DPC activities, Also manage Contract Management, Budgeting and Planning. ...
1. Provide first line of support to the End Users. 2. Answers end user queries raised regarding the product. 3. Troubleshoot end user application software issues and follow ups till completion. 4. Understand the issue reported by the enduser, analyz ...
TITLE: Senior IT Specialist / IT Specialist - depending on the level working, experience in that area and interview assessmentJOB SUMMARY:Responsible for day-to-day technology support Responsibilities ? Provides support services for information ...
Develop and deliver product/solution presentations and demonstrations (often customer-specific), to both business-oriented audiences as well as highly technical audiences.System study and requirements analysis to understand client requirements. ...
??Work as a contributing member in the customer engagement team and provide technical assistance in strongly positioning IBM products/solutions to help win the business ??Understand client business, the technical environment including existing pain ...
Responsibility 1. Drive closure of local IT user calls that have not been picked up by the Service Desk within the timelines and specifications defined specified (SLAs). Handle escalations and assign unresolved calls or incidents to appropriate supp ...
- Managing, training, mentoring and guiding a team of ten to twenty people - Responsible for entering bugs and feature requests in Jira - Handle all escalated customer queries and be a good problem solver- Troubleshooting, explaining how the system ...
Key Deliverables are: Service Delivery, Channel Support for both Service amp;Sales, Revenue Generation, Partner Management, Customer Satisfaction, Must have experience in handling customer. ...
Program Manager - I T Infrastructure Location : Navi Mumbai / ChennaiFirst Class Graduates with 10+ years of experience in managing Datacenter and Disaster recovery sites , Networking, Remote Infrastructure Management , IT Security, ITIL framework , ...
Major Activities: Responsible for developing amp; leading Program Management Office for implementing key strategic initiatives and the Business Strategy for the Enterprise Business at Tata Communications. The position will drive all the key initiati ...
Company-ZTE Telecom Pvt Ltd Location-Mahape,Navi Mumbai. Salary-Negotiable Departmnt:Technical Presales-Bearer Network(DWDM/SDH/IP) Job Description : 1?Provide Pre-Sales Support to Marketing on Bearer Network, DWDM/SDH/IP;2?Technical Sales for funct ...
Must have excellent verbalwritten communication skills. Must be flexible and have ability to interact with all levels in the organization. Highly motivated individual able to grasp complex software and learn quickly. ...
Manage end to end customer service delivery operations for the region. Periodic review meetings with clients to ensure service quality levels are as per SLA. Handle customer escalation and ensure timely closure. Review MIS analysisperiodically and a ...
ROLE AND RESPONSIBILITIESbull; To maintain an outsourced contact centre supporting Customer Service Operations of a particular country (US)bull; Manage the outsourced contact centre operations to ensure excellent customer service bull; Manage escalat ...
Project Tracking and ReportingTime ManagementScope Management Coordination with Multiple IT Groups for Project Delivery Project Documentation Lead the technical discussions for Solution Finalization ...
. Experience on Wintel or WindowsPerform day to day routine tasksMonitor status of critical OS servicesCreation / deletion / modify of usersAccept calls from Service Desk and resolve the problems related to servers ...
Dear Candidate, I am sending you my organization profile for the opening we have. Requirement for - Tech Lead Qualification: MCA / Bsc. / BE Experience: Minimum 1 year of experience as a Technical Lead or consultan ...
bull; Ensure 2nd level of technical support to Solution integrators during SI service implementation (product configuration, integration, testing, troubleshooting, documentation) bull; Own FNI / First time implementation of new services / product im ...
OperationMaintenance of MSC, HLR, SMSC, USSDC and Voice Mail System.Assistance to customer care in resolving switch and VAS related complaints ...
HANDLING THE BILLING DEPARTMENT AND THE OVERALL IT SETUP(LAN AND SERVER) OF THE STORE.REQUIRED BASIC ACCOUNITING KNOWLEDGE. UNDERSTANDING THE CURRENTLY INSTALLED JEWELLERY MANAGEMENT SOFTWARE (TRAINING WILL BE PROVIDED) ...
Dear Candidate, We are having an urgent opening for ldquo;Desktop support engineeerrdquo; in one our client which is a CMM 5 level company. Following are the details about the position.Also, if interested Please forward your updated resume ASAP: Ski ...
RESPONSIBILTIIESbull;Asset Managemento Liaise with APAC functional lead on Software and hardware product strategy .o Control and accountability for end user related asset procurement within India.o Management of hardware and software licenses. ...
.Should be a Graduate / 3 years Diploma holders..Ready to work for 24/7 shifts without cabno night shift allowance..Budget will be between 2.4 Lakhs P.A to 2.6 Lakhs P.A. ...
We are having an urgent opening for in one our client which is a CMM 5 level company.Following are the details about the position.Also, if interested Please forward your updated resume ASAP: Skill:- Desktop engineer Exp: 1+yrs Education:Any Graduate ...
1. Should have 4+ years of experience in Avaya Voice2. Should have ACS and ACE3. Should have experience in troubleshooting ofAvaya Communication Manager ...
ensuring customer satisfaction of customers in terms of technical support for products and service,responsible for day to day operations of the Tech Support team which covers troubleshooting, problem solving, answering customer queries and provid ...
.Should be a Graduate/3 years Diploma holders..Ready to work for 24/7 shifts without cabno night shift allowance..Budget will be between 4.3 Lakhs P.A to 4.6 Lakhs P.A..Should have experience in ITIL. ...
Opening as Global Support Engineer on radio access side for eNodeB and different interfaces of eNodeB on LTE Platform. ...
Currently we have an opening for RF Optimization Lead (GSM)Skills: RF, Optimization, Planning, KPI AnalysisExperience: 7 Yrs to 10YrsEducation: BE/ B Tech / ME/ M TechJob Nature: PermanentLocation: Mumbai CirclePosition: 1The Optimization Lead is ove ...
1. Maintain 100% SLA.2. Maintain Quality Standards in Transaction.3. Handling escalations independently and ensuring that such incidents must not happen. 4. End User training and keeping the user informed for any of the problems. 5. Periodic p ...
Candidate should have knowledge ofTechnology solution sales in the areas of IT Security, storage and virtualization . Candidate should also possess following qualities like strong conception knowledge in above technology areas, understanding solutio ...
Over all monitoring of the Device Team including POT QC, POT Repair, Resolution of Field Technical Requirements, SIM Reconciliation and POT Reconciliation Field Call closure within TAT.Application UAT and Daily outbound calling Team monitoring on PO ...
Our Client is Pan India Telecom MNC . (Complete details will be shared with candidate with relevant experience ). On behalf of our Client, we are searching for DGM ndash; CORE NETWORK PLANNING (3G/2G) Position based at Corporate Of ...
Management of the physical components of computers and computer networks, from acquisition through disposal. Common business practices include request and approval process, procurement management, life cycle management, redeployment and disposal man ...
ManageMaintenance of IT infrastructure.Resolution of user calls related to servers/Desktop/Laptop printers,networking etc,day to day problem fixing.Troubleshooting hardware related LAN/WAN/VPN/intranet problems.Coordinating with vendors. ...
>Manage contact center environment>Ensure service level commitments, incidentsescalation management>Ensure call logging system(Remedy/HPSD/Clarify) >Manage overall ticket life cycle >Responsible for sending P1/P2 Incident ...
Requirement Analysis: Analyzing client requirements and have a clear understanding of Technology deliverables Solution Designing: Design and develop the most ideal technology solution for the client to ensure client requirements are met Planning and ...
To assist in PSTN fault rectification and restoration of services. PSTN Technical Support . Comprehend complaints from PSTN, ISDN customerstroubleshoot for a resolution.Remote testing of PSTN Lines.Quick handling of Customer Complaints. ...
1. Responsible for any support (Hardware and Software) for the request generated 2. Responsible for maintaining a rapport between Unit and all at HO and with all software/application solution 3. Responsible for installations both new and re-installa ...
bull; We have an immediate need for a Customer Care Manager to build and maintain relationships with our clients in order to promote our products and services. bull; The Customer Care Manager should be able to assist the clients with any issues they ...
As a Project Manager job includes:-bull; Analyzing the Project. bull; Manage and lead people. bull; Check for material amp; resources. bull; Manage project plans. bull; Manage client requirements, specifications, and expectations. bull; Assigning th ...
bull;Hardware, Software amp; Network installations amp; troubleshooting bull;LAN amp; WAN Maintenance amp; troubleshooting bull;Hardware amp; Software Inventory Maintenance bull;Perform day-to-day systems administration tasks, user management, ...
